• If you haven't checked what you're paying for your land line or mobile calls in the last 12 months, you're paying too much!

  • “We have been DV-IP.com customers for over 10 years. In those years, we have never been disappointed with the exceptional quality of service we have received.”

    Stuart Hunter, MD - CF Environmental
  • “...As a company we are very proactive in visiting our clients and the excellent communication systems provided by DV-IP.com have been key to our growth over the last decade.”

    Barry Stopford, Senior Partner - Watson and Stopford
  • “...Thanks to you and your team, our system was fully functional on the Monday after our weekend move.”

    Mike Cowley - Cape Cowley Associates

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Maintenance & SupportMaintenance & Support

OnePoint

The cost effective way to support your phone system!

PAYING TOO MUCH FOR MAINTENANCE?
RARELY SEE AN ENGINEER?
NOT SURE WHO TO RING WHEN PROBLEMS STRIKE?
STILL LEFT TO REPORT YOUR LINE FAULTS TO BT?
JUST WANT SOMEONE TO TAKE THE PROBLEM IN HAND?

Overview

OnePoint offers a new approach to telephone system support. OnePoint recognises the reliability of modern telephony equipment and utilises remote diagnostics and programming capability to drive down cost, while still providing the comfort of a rapid onsite response where necessary.

As its name implies OnePoint is the only call you need to make when your phone system fails to function properly. We will identify and rectify phone system faults, assist with user problems, and where the issue is due to third party inputs, we will contact them and explain the problem on your behalf.

In addition, for customers who have network billing packages with us, One Point has direct access through OpenReach to conduct line test and arrange network engineering thereby ensure you are up and running again without delay.

We are confident of our service, no lock in contracts, no annual up front payment, just simple monthly pay as you go terms.

CHECK OUT WHAT YOU ARE CURRENTLY PAYING AND REQUEST A QUOTE NOW!

Benefits

 
OnePoint Support
OnePoint Total

Immediate Access to technical personnel

Over 80% of fault calls cleared on line

On site diagnostic visits included

Significant savings on traditional contracts

Simple No risk one month contracts

We will liaise with network operators on your behalf where “line” faults are involved

Parts and labour supplied at no extra charge

Free software upgrades for your system as required

Remote diagnostic and temporary programming to alleviate the impact of faults

Proactive performance checks

 

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"Problems with your communication system may have a major impact on your business, and the reassurance of being able to summon help promptly is the primary safeguard this agreement provides. The alternative of trying to find a suitable trained resource to attend at short notice, and at sensible cost, leaves your business highly exposed."

Contact us to discuss your requirements.

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